Insurance Database Officials Launch Letter Campaign

Published: December 22, 2009

Austin, Texas (12-21-2009 – Strategic Partnership Inc. Report): TexasSure, a statewide database that provides law enforcement agencies help in confirming whether a passenger vehicle registered in Texas has valid auto liability insurance, recently began a campaign where customers with insurance who cannot be matched are notified to help resolve the issue. The service has been available to county tax assessor-collectors in all 254 Texas counties since June 2008 and to all law enforcement offices since October 2008.

Created by the 79th Legislature, the TexasSure Vehicle Insurance Verification program is designed to reduce the number of uninsured motorists in the state. According to the program's database, 22 percent of registered passenger vehicles in Texas were not matched to an insurance policy as of Nov. 23, 2009. Among the reasons an insured vehicle may not match to a registered vehicle are that the insurance company does not have accurate information, the vehicle registration is expired or the information is not current. Other reasons are that the vehicle is not registered in Texas or that the vehicle was sold recently and the insurer was not notified.

The letters will be written in both English and Spanish and sent to motorists whose vehicles have been unmatched for at least 60 days. The letter will give recipients the insurance information on file with the database and guidance to help the recipient determine the reason the registration and insurance information do not match. Those receiving the letters will be able to respond by mail and to call a consumer help line for assistance.

The TexasSure program plans to begin a second phase of the letter campaign in early 2010 when notice will be sent to owners of registered vehicles that appear to be uninsured. More information on the program can be found at www.TexasSure.com [1] or by calling the consumer help line at 1-800-252-3439.

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